Dispatcher
Dispatcher
Union Position
POSITION DUTIES:
- Coordinate daily package delivery routes to establish run sheets. Help pull packages for established routes.
- Review delivery runs in DDS and follow up as necessary.
- Work with fleet manager and maintenance team to coordinate preventative maintenance on package delivery vehicles.
- Work with fleet manager to coordinate Bachman and rental vehicles during peak periods.
- Provide work direction to Wrappers, Drivers, and Dispatchers.
- Be available as the main point of contact by answering phones and responding to emails. Provide excellent internal customer service.
- Safely drive a variety of vehicles delivery merchandise, supplies and equipment to stores and/or customers.
- Load and unload assigned vehicle and properly dispose of all returned merchandise at the end of each run.
- Use DDMS and map books to route delivery trips in the most efficient and cost-effective manner while ensuring all time sensitive deliveries are met.
- Ensure cleanliness of vehicle inside and out.
- Perform other duties and assist in other areas as assigned.
- Attendance is an essential function of this position.
QUALIFICATIONS:
High School Diploma preferred
Class B license preferred
Must be accepted as insurable with Bachman’s Insurance carrier considering a Motor Vehicle Report (MVR) and Bachman’s Safe Driving Standards
Must have minimum 2 years driving experience
Must have 6 months dispatching experience
Must have working knowledge of computer systems
Able to read, write, and speak English
Demonstrated ability to understand, communicate, and provide customer service to customers and other departments, including on the phone
Must be able to teach and train drivers and other delivery personnel
Must be able to move and/or lift up to 50lbs on a regular basis and up to 100lbs on an occasional basis
Ability to stand and walk for long periods of time
Scheduled Hours:
- Monday – Saturday, weekends during peak times
Benefits:
- Medical Insurance
- Health Savings Account/PPO
- Dental Insurance
- Vision
- Life and AD&D
- Disability, Accident, Critical Illness Insurance
- 401(K)
- ID Watchdog
- Pet Insurance
- Wellness
- Employee Assistance Program (EAP)
- PTO
- Paid Holidays (6/year)
Compensation: $25.65/hour
Bachman's is an Equal Opportunities Employer.