Retail Store Manager

Store Manager- High Volume 
Bachman's Lyndale 

Bachman’s is hiring a high-volume store manager for our flagship location at Bachman’s on Lyndale. This individual will plan and execute all store activities, lead exempt and non-exempt teams, and drive results to achieve sales and profit goals. They will create a service and team culture driven by our Core Values and showcase leadership in communication, problem-solving, and responsibility. Apply today and help us bring beauty to life! 

Position Duties:

Revenue Generation

• Develop a high-performance culture, motivating team to meet assigned sales and productivity goals.
• Analyze sales reports to determine the needs of the business; in partnership with Assistant Store Managers, executes in store business and sales strategies.
• Train and coach to ensure selling team is fluent in all aspects of product knowledge.
• Drive the financial performance of the store by ensuring that sales and profit goals are achieved, including leading the leadership team in controlling expenses.

Store Operations

• Successfully demonstrate the company Core Values of:  Passion, Caring, Inspiring, Committed and Never Settle.
• Plan strategically and demonstrate the ability to determine goals, direction and actions.

• Get things done. Motivate self and others to accomplish important objectives despite a complex and sometimes ambiguous environment.
• React quickly and appropriately to problems in the store; follows-up in a timely manner to issues not immediately resolvable; tie up all loose ends.
• Communicate new initiatives, leadership messages, and promotions.
• Control payroll budget by creating and approving schedules based on business needs and monitor store staffing levels.
• Follow and lead best practices.
• Perform and oversee basic operational activities such as scheduling, physical inventory, opening and closing duties, time sheet review, payroll accuracy documents, and merchandise flow.
• Understand and enforce all company policies and procedures in a fair and consistent manner.
• Enforce safety policies and procedures; is a safety role model; holds associates to a high safety standard.

Customer Service

• Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges.
• Foster a customer experience that goes beyond the ordinary and inspires customer loyalty.
• Ensure team maintains consistent rewards program participation.
• Ensure prompt resolution of customer concerns.

People Management

• Build relationships. Establish trust and credibility with people over time; establish rapport with people; has smooth working relationships with people inside and outside of the organization.
• Establish and communicate clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
• Accountable for personnel issues including selection, termination, performance appraisal and professional development of subordinates.
• Communicate with store teams to effectively lead positive change.
• Assess and coaches store team on performance.
• Ensure that store team adheres to all employment practices and policies.
• Assist in recruiting, hiring and developing a high performing team.

Product Management

• Ensure visual presentation, organization, and facility maintenance are representative of Bachman’s.
• Lead and/or assign daily tasks including merchandising, stocking and inventory disposition of product.
• Other duties as assigned

Qualifications:

• 5+ years general management experience to include high volume financial accountability. 
• 4 years supervising 50 or more exempt and non-exempt associates
• Associates degree in Business, Horticulture, or related post-secondary education.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Strong leadership qualities, training and team building skills.
• Excellent communication, verbal, and written skills.
• Able to learn or adapt to technology provided by the company.
• Knowledge of administrative aspects of store operations.
• Able to be on feet for long periods while performing job responsibilities.
• Able to work in all types of temperatures and weather conditions.
• Regular attendance is essential to this position to ensure adequate coverage.
• Ability to lift 50lbs regularly. Able to lift product, pull and push heavy pallets and carts regularly.
• High energy level with the ability to provide strong leadership, train, delegate and motivate staff.
• Personal documented history of exceptional performance and track record of supporting company management, policies and procedures. 

Schedule:

• Available to work a flexible schedule, including nights, weekends, and holidays.
• Job may require hours that often exceed 8 hours per day and/or 40 hours per week during peak periods.

Benefits:

• Employee Discount
• Medical Insurance
• Health Savings Account/PPO
• Dental Insurance
• Vision
• Life and AD&D
• Disability, Accident, Critical Illness Insurance
• 401(K)
• ID Watchdog
• Pet Insurance
• Wellness
• Employee Assistance Program (EAP)
• PTO
• Paid Holidays (6/year)