Order Center Associate | Full Time

Minneapolis, MN

Full Time

Call Center

Entry Level

Order Center Associate

Full-Time Position

Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life.

Are you passionate about customer service and creating positive customer experiences? Join Bachman’s as an Order Center Associate, where you’ll combine your order entry, sales, and problem-solving skills to help customers with their orders and service needs. You’ll alternate between processing customer orders and resolving service inquiries through phone and email, ensuring every interaction is handled with care, accuracy, and a commitment to excellent service.

Job Duties:

Assisting customers with placing incoming orders
Assisting other florists with orders coming into and out of our systems
Answering calls from customers and stores pertaining to products, events, workshops, and deliveries
Handling customer comments and complaints

Qualifications:

Strong data entry and computer skills
Excellent phone manners
Ability to prioritize
Strong follow through
Detail oriented
Solid verbal and written communication skills
Strong selling skills
Plant and flower material knowledge preferred
Able to sit, be on the phone and on the computer for the majority of the day

Benefits:

Medical Insurance
Health Savings Account/PPO
Dental Insurance
Vision
Life and AD&D
Disability, Accident, Critical Illness Insurance
401(K)
ID Watchdog
Pet Insurance
Wellness
Employee Assistance Program (EAP)
PTO
Paid Holidays (6/year)

Schedule: Monday – Friday rotating shifts between 8:00am-5:00pm, Saturdays between 9:00am-4:00pm and Sundays seasonally. Increased coverage around holidays and seasonal business. All employees work on rotating weekends and holidays.

Compensation: $16.50/hour

Don’t settle, come grow with us!

Bachman’s is an Equal Opportunity Employer

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A “disabled veteran” is one of the following:
a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
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Bachman's Inc.

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Order Center Associate | Full Time

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