Order Center Lead 
Full-Time Position 
 

Job Duties:

• Assist customers with phone orders and Customer Service related issues
• Process orders and assist with messaging on outgoing wire orders
• Process gift card and subscription orders
• Maintain UPS tracking records
• Process credits on Customer Service related issues
• Invoice orders on a daily basis
• Assist with training as needed
• Supervise staff in the absence of other support staff members.

Qualifications:

• Strong verbal and written communication
• Attention to detail is required.
• Good technical knowledge including POS, Windows and Excel
• Ability to provide leadership to train, delegate and motivate staff.
• Able to work at a fast pace.
• Demonstrates strength in employee relations and customer service.
• Developed problem solving skills.
• Ability to support and work as a team. 
• Strong time management skills.
• Previous work experience at Bachman’s or equivalent work experience preferred.

Scheduled Hours:

• Sunday-Saturday availability with shifts ranging from 7:00am-5:00pm.
• Increased coverage around holidays and seasonal business.

• $18.00/hour 

Bachman's is an Equal Opportunity Employer.